Our Client:
Our client is a leading provider of logistics services with a strong presence in Tilburg, Netherlands, serving customers worldwide. We prioritize delivering top-quality services in the logistics industry.
Job Description:
We are looking for a highly motivated and experienced Customer Service Representative to join our client's team in Tilburg. The ideal candidate should have experience in logistics, preferably gained in a large logistics company, such as Syncreon Technology. You will play a crucial role in ensuring customer satisfaction and the efficient operation of the company.
Key Responsibilities:
- Provide exceptional customer service by responding to inquiries, solving problems, and ensuring timely communication.
- Use your logistics knowledge to handle orders, track shipments, and manage inventory.
- Collaborate with internal teams to optimize supply chain processes and improve customer experiences.
- Maintain accurate records, reports, and documentation.
- Continuously identify opportunities to improve processes and operational efficiency.
Requirements:
- Previous experience in a similar role, with experience in logistics, preferably with a large logistics service provider like Syncreon Technology.
- Strong communication skills in English (both spoken and written).
- Excellent problem-solving skills and attention to detail.
- Familiarity with logistics tools and customer service software.
- Customer-centric approach and commitment to exceeding customer expectations.
- Salary: 15euro-17euro
- Competitive salary and benefits package.
- Opportunity to work in a dynamic team in a growing company.
- Professional development opportunities in the logistics industry.
If you are a dedicated and experienced Customer Service Representative with logistics experience, we would like to hear from you. Please send your CV and a cover letter describing your relevant experience to maja@matchsupport.eu.
Our client is an equal opportunity employer that values diversity in the workforce.
Application Deadline: December 1, 2023